One Stop Talk Resource
What is One Stop Talk/Parlons maintenant?
One Stop Talk/Parlons maintenant (OST/PM) offers free virtual counselling
services and seamless entry into child and youth mental health services
across Ontario. The program serves as a single access point to mental health
services for children and youth aged 0-17, connecting them with registered
and experienced therapists across the province. Our agency’s therapists and
an integrated network of province-wide infant, child, and youth mental health
agencies support this program.
To connect with a therapist, visit
onestoptalk.ca or call at
1 855 416 8255.
Service Details
Counselling by registered therapists spanning Ontario, including our agency’s therapists
Immediate access to free therapy; no prior booking or appointment required
Focuses on addressing one issue at a time and provides the freedom to access the
service as many times as needed
OST/PM is not anonymous – the program requires children and youth to provide
information about themselves, including their name, date of birth, and postal code, to
receive service
Start with a conversation, leave with a plan. No matter why you connect, children and
youth co-create a personalized plan with their therapist, which is shared with them
Navigation services are available if additional assistance beyond the session is needed.
OST/PM directly refers clients to additional services as close to them as possible in the
child and youth mental health sector
OST/PM has dedicated Francophone therapists and interpretation services to over 200+
languages, including ASL
Who can contact One Stop Talk/Parlons maintenant?
Children and youth (aged 0-17 years) located in Ontario
Parents and caregivers located in Ontario are recommended to access the service with
their child(ren)
When is the service available?
Monday to Friday, 12 PM to 8 PM EST
Saturday 12 PM to 4 PM EST
Entry to the service closes 45 minutes before posted closure time to allow all clients to
be served by end of service
What can we help with? No issue is too big or small. If it’s important to you, it’s important
to us.
Other Available Resources: